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Shipping policy

We currently ship only within the United States. Orders are processed within 1–2 business days after payment is confirmed. Once processed, your order will be handed over to fulfillment for shipment.

If the order is placed before 2 pm it will be processed and shipped the same day, except the weekends (St-Sn). Orders placed on weekends will be processed the nearest working day.

Standard Delivery: 2–7 business days, depending on your location. We use optimized logistics routes via fulfillment to ensure timely delivery. 

Once your order is shipped, you will receive a tracking number by email. You can track your order on account page or using the link in the email. 

Shipping is free on orders over $50.

There are no customs duties or import taxes, since all shipments are domestic (within the U.S.).

If your item is damaged or lost during shipping, please contact us within 48 hours of delivery with photo evidence (if applicable), and we will assist you with a resolution.

Once an order has been placed and fulfilled, HabitONE is not responsible for errors in the shipping address provided by you or for the final delivery of the shipment. Upon fulfillment, the order is tendered to a third-party carrier, and all delivery-related responsibilities, including transit, handling, and final delivery, are assumed by the carrier.

You are responsible for ensuring that all shipping information provided at checkout is accurate and complete. HabitONE shall not be liable for delays, misdeliveries, or failed deliveries resulting from incorrect or incomplete address information.

Upon shipment, you will receive tracking information and are encouraged to monitor the delivery status and contact the carrier directly using the provided tracking link to resolve any delivery-related issues. HabitONE is not responsible for carrier-related delays or delivery outcomes once the shipment has been transferred to the carrier.

If you have any questions about your order or shipping status, feel free to contact our customer support team at help@habitone.co.